Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY REGISTERING FOR AN ACCOUNT AND/OR USING OUR SERVICES, YOU AGREE TO BE LEGALLY BOUND BY THIS AGREEMENT.

1. Introduction and Acceptance of Terms

1.1. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between you ("the Player," "you") and the operator of Casino Neospin ("the Company," "we," "us").

1.2. This Agreement governs your use of all our online gaming services, including our website (casinoneospin.net), mobile applications, and any related products (collectively, the "Services") offered by our neospin online casino .

1.3. By ticking the box for acceptance during the registration process and/or by using the Services, you confirm that you have read, understood, and accepted these Terms, along with our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, which are integral parts of this Agreement.

1.4. If you do not agree with any part of these Terms, you must not create an account and must cease using the Services immediately.

2. Your Player Account

2.1. Registration and Eligibility: To use our Services, you must first register for a personal account ("Account"). To be eligible, you must be at least 18 years of age (or the legal age for gambling in your jurisdiction, whichever is higher). You must provide accurate and complete information during registration and keep this information up to date.

2.2. Account Security: You are solely responsible for maintaining the confidentiality of your Casino neospin login credentials (username and password). You are fully responsible for all activity that occurs on your Account. You must notify us immediately of any unauthorized use of your Account or any other breach of security.

2.3. Account Verification (KYC): We are required by law to verify the identity, age, and address of our players. We reserve the right to request verification documents at any stage. Failure to provide satisfactory documentation may result in the suspension or closure of your Account.

2.4. One Account Rule: You are permitted to register and operate only one Account at our neospin casino online . If we discover that you hold multiple accounts, we reserve the right to close any or all of them, voiding any wagers and winnings.

3. Deposits and Withdrawals for Real Money Play

3.1. Deposits: To participate in Casino neospin real money games, you must deposit funds into your Account. You warrant that any funds deposited are not derived from any illegal activities and that you are the legal owner of the money and the payment method used.

3.2. Withdrawals: You may request a withdrawal from your real money balance at any time, provided that:

  • Your Account is fully verified (KYC process completed).
  • All deposited funds have been cleared and are not subject to any charge-back or reversal.
  • You have complied with all bonus wagering requirements (see Section 4).
  • The withdrawal is being made to a payment method registered in your own name.

3.3. Processing: We aim to process withdrawal requests promptly. However, processing times may vary depending on the payment method and additional verification checks. We reserve the right to apply processing fees for transactions, which will be clearly stated in the cashier.

4. Bonuses and Promotions

4.1. The neospin online casino may, from time to time, offer bonuses, free spins, and other promotions ("Promotions"). Each Promotion is subject to its own specific terms and conditions, in addition to these general Terms.

4.2. Wagering Requirements: Most bonuses come with wagering requirements that must be fulfilled before the bonus funds or associated winnings can be withdrawn. The specific requirements will be clearly stated in the promotional terms.

4.3. Bonus Abuse: We have a strict policy against bonus abuse. Any player found to be abusing promotional offers may have their bonuses and winnings voided and their account closed.

5. Prohibited Activities

5.1. The following activities are strictly forbidden and constitute a material breach of these Terms:

  • Engaging in fraudulent, collusive, or illegal activities.
  • Using any artificial intelligence, bots, or software to automate gameplay.
  • Exploiting any bug, error, or loophole in our software.
  • Using the Services for money laundering or terrorist financing.
  • Sharing your Casino neospin login details to allow a third party to access your account.

5.2. If we suspect any prohibited activity, we reserve the right to suspend or terminate your Account, void wagers, and retain any funds to cover damages.

6. Intellectual Property

6.1. All content on the Platform, including software, text, graphics, and logos associated with Casino Neospin , is the property of the Company or its licensors and is protected by copyright and intellectual property laws.

7. Limitation of Liability

7.1. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We do not guarantee that the service will be error-free or uninterrupted. To the fullest extent permitted by law, the Company shall not be liable for any direct or indirect damages arising from your use of the Services.

8. Responsible Gambling

8.1. We are committed to promoting a responsible gaming environment. We provide a range of tools to help you stay in control, including deposit limits and self-exclusion. Please see our Responsible Gambling Policy for full details.

9. Privacy

9.1. We are committed to protecting your privacy. All personal data is collected and processed in accordance with our Privacy Policy.

10. Complaints and Disputes

10.1. If you have a complaint, you should first contact our Customer Support team. We will endeavor to resolve the matter promptly and fairly. If you are not satisfied with our resolution, you may have the right to escalate the complaint to our licensing authority or an approved alternative dispute resolution (ADR) body.

11. Amendments

11.1. We reserve the right to amend these Terms and Conditions at any time. We will notify you of significant changes, but it is your responsibility to review the Terms periodically. Your continued use of the Services at casinoneospin.net after any changes constitutes your acceptance of the new Terms.

12. Governing Law

12.1. This Agreement is governed by the laws of the jurisdiction in which the Company is licensed.

13. Contact Information

13.1. If you have any questions about these Terms and Conditions, please contact our legal team:
Email: legal.affairs@neospin-gaming.io